3 things about today (6.10.2017)

  1. Realized that I am using the same bank since 13.5.1997 . (Jeeeeez.)
  2. People look at you when you walk without an umbrella in the rain. But then you see a business woman, walking without shoes and enjoying the moment. (Priceless.)
  3. For every customer who bothers to complain, a gazillion other customers remain silent. The takeaway – customer feedback is gold! Communication solves 99% of problems. Listen.

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